Course: Managing Performance Through Effective Appraisal

Who is this course for?

This course is suitable for any manager who is responsible for achieving results through the effective performance of others.

Course Objectives

This course will help managers to:

  • Understand why appraisals are important
  • Highlight key result areas and their related performance indicators
  • Recognise good and bad performance
  • Set SMART objectives and clear action plans
  • Prepare for and conduct structured, positive and productive appraisal meetings
  • Deliver constructive and timely feedback

Example Course Content

Introduction and objectives

Business Planning
– Mission statement
– Company objectives
– Individual objectives

Purpose of Appraisals
– Reviewing performance
– Setting objectives
– Training and development

Benefits of Appraisals
– Identifying benefits to employee
– Identifying benefits to employer

The Appraisal
– Notification of meeting
– Appraisal documentation
– Preparing for the meeting
– Conducting the meeting
– Action planning and follow up

Skills and Qualities
– Identifying the skills and qualities for an effective appraisal
– Questionning techniques
– Influencing styles
– Giving and receiving feedback