Who is this course for?
This course is suitable for managers and team leaders who are responsible for managing employees’ attendance levels and for anyone else who provides support and assistance to others on tackling attendance issues.
Course Objectives
This course will help managers to:
- Understand employees’ contractual obligations
- Identify absences that should be addressed as “poor attendance”
- Tackle non-genuine absence
- Implement formal and informal processes for effectively managing attendance
Example Course Content
Introduction and Objectives
Reasons For Absences
– Authorised time off
– Poor attendance
– Genuine sickness
Non-Genuine Sickness Absence
– Identifying non-genuine sickness absences
– Establishing the real cause of absences
– Investigating the matter
– Dealing with and concluding the matter
Tackling Poor Attendance
– Monitoring absence levels
– Return to work interviews with impact
– Benefits to company
– Formal management process
– Cautions verses warnings
-Trigger points
Dismissal
– When is enough, enough?
– Achieving a fair dismissal